I have no issue with the product I received. I do have issue with how long it took and that I had to contact customer support to find out why and when I would receive my order. Had an email been sent stating that Nextbatteries was waiting on delivery for the product and would be shipped to me as soon as they arrived would have made the difference between good and subpar service.
Compared to an original and two US made batteries, this case is a little snugger fitting into my charging dock. Still works, but I am really careful when putting it into the dock. These replacements are getting harder to find. Thanks.
Wrong battery was sent and then I was told that I made the error and to be careful when I reordered. Absolutely did not and the picture proves that the wrong one was sent . Supposed to get a refund in 10 days - haven't seen it yet and doubt I will. The Sony NP-FM150 WAS NOT THE ONE THAT WAS SENT. What was sent was some cheap small battery from Cameron Sino (See picture).
Hi Kelly - The photographer you shared is exactly the same battery on our product page. We also clearly mentioned 'This is a replacement compatible battery for Sony NP-FM50', we do not sell any OEM batteries.
Please clarify, how we made a mistake? However, the refund will be issued.
Delivery took a week, however, they fit perfectly and working great.
Got the charger today, quality looks good and was impressed with the packaging. They arrived in time too.
Delivery took a week, but it was well worth the wait—great job!
If you buy an item don’t plan on the advertised delivery or expect a reply from customer service, you won’t get your item as advertised or on time.
We understand your frustration, and we sincerely apologize for any inconvenience. Your order was placed on March 12, 2025, with the Flat Rate Shipping option, which clearly states a handling time of 2-7 business days on both the product page and order confirmation. Today marks the 5th business day, and your order is still within the expected processing time.
Since you requested to cancel the order, we have processed the cancellation and initiated a refund.
Thanks!
The battery works fine. The delivery time was unacceptable. Would not have ordered it from you had I known.
I have to send it back because I don’t need it and I ordered the wrong size.
I finally got the battery, but it is not compatible with the panel. I need to return this battery for a refund.
Please dispose of the battery safely. A refund has already been initiated.
We sincerely regret the inconvenience.
I havent recieved it yet
The order has already reached New York and, according to USPS tracking, is currently moving through the network and in transit to the next facility, though it's marked as arriving late.
USPS Tracking: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206206488797348
We believe the order will be delivered in a couple of days. We apologize for the delay and appreciate your patience.
Great to have replacement backup batteries for my hotspot. I tested them and both work well.
Outstanding Performance and service.
Have not received my batteries as of today, 11:30 A M
Carolyn - The order is Out for Delivery and Expected Delivery Between 11:45am and 1:45pm
Thanks!
Haven’t received it yet
Hi Pamela - The tracking shows: Delivered, PO Box. Please check again or contact your PO Office.
Thanks!
Next Batteries sent the perfect replacement battery. However, for an unknown reason, the battery failed to hold a charge. Next Batteries refunded my money based on a phone call. Thank you for the awesome customer service.
I wish that it came with more minyfigs
